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Shuttle Bus Service

Responsible Department
Auxiliary Services
Effective Date
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    Policy Purpose

    The purpose of this policy is to identify regulations for shuttle bus operations at the University of North Georgia (the “University”).

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    Service Animal – An animal that is individually trained to do work or perform tasks for people with disabilities.

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    Policy Statement

    1. The University will provide shuttle bus services from designated locations to assist students, faculty, and staff with transportation needs.

    2. The University will post the shuttle schedule and route on the Shuttle Services page.

    3. Shuttle bus use by student groups and/or departments or units after service hours must be prearranged through the Director of Auxiliary Services.

    4. STOPS

      1. University buses will only stop at designated locations.

      2. Buses have a maximum passenger limit and drivers will ask riders at a stop to wait for the next bus if they are at their limit.


      The University reserves the right to refuse service to any person whose conduct is disruptive.

    6. ANIMALS

      Services Animals are welcome on University shuttle buses. No other animals are permitted.


      1. The University Shuttles will operate 30 minutes after classes have cancelled, unless directed otherwise by UNG Public Safety.

      2. In case of hazardous road conditions, closing or route change information during regular business hours is available by calling the Parking & Transportation Office at (706)864-1697 or after hours, by calling University Police at (706)864-1500.
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    Support Information


      University bus drivers take pride in their ability to prevent many accidents each day. You can help prevent injury by following these safety tips:

      • Wait until the bus comes to a complete stop before boarding or exiting.
      • Stay back from the curb until the bus comes to a complete stop.
      • Unlike a school bus there is not a mandatory requirement for vehicles to stop behind the campus shuttles.
      • Do not walk between two stopped buses.


      1. Prior to departing from a bus or leaving a bus stop, please survey your area to make sure you have taken all of your belongings with you.

      2. The University Shuttle is not responsible for any personal items which are lost or stolen on any University operated shuttle bus or bus stop.

      3. Any items found on the shuttle buses will be taken to the Lost and Found office located in the Hoag Student Center.
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    Any related operating procedures must comply with and should reference this policy.

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