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Ombudsman Office

Responsible Department
Human Resources
Effective Date
12/17/2015
  1. .

    Purpose

    The purpose of this policy is to clearly state the policy which guides practice in the Ombudsman Office for the University of North Georgia

  2. .

    Definitions

    1. The International Ombudsman Association (IOA) is the primary national professional association for the organizational ombudsman in both the corporate sector and higher education.

    2. The IOA Standards of Practice is the standards of practice of the International Ombudsman Association.
  3. .

    Statement

    Except as required by law, USG Policy or UNG policy, all Ombuds in the Ombudsman Office of the University of North Georgia will adhere to the IOA Standards of Practice.

  4. .

    Support Info

    The IOA Standards of Practice can be found at the following link: http://www.ombudsassociation.org/About-Us/IOA-Standards-of-Practice-IOA-Best-Practices

  5. .

    Procedures

    All procedures used by Ombuds in the Ombudsman Office must follow the IOA Standards of Practice.

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