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Home :: Policies :: Acc.Payable-Inquiries from Vendors

Acc.Payable-Inquiries from Vendors

Responsible Department
Effective Date
  1. .


    The purpose of this policy is to clearly state that Accounts Payable is responsible for answering and following up with all vendor inquiries about payments.

  2. .


    Please see the University System of Georgia Business Procedures Manual at:

  3. .


    1. The Accounts Payable Department is responsible for answering inquiries from vendors regarding the status of unpaid purchase authorizations and for reviewing monthly account statements received from vendors. These responsibilities, which are most important in maintaining and promoting satisfactory credit standings with suppliers, frequently require the cooperation of departmental representatives in identifying purchases, in determining status and location of material or documents, and in preparing documents for payment.

    2. Vendor statements, duplicate invoices and vendor inquiries received by departments should be forwarded promptly to the Accounts Payable Department. The Accounts Payable Department will, in turn, correspond directly with the vendor to satisfy the inquiry
  4. .

    Support Info

    1. For any additional clarification, please contact the Comptroller’s Office or Accounts Payable.
    2. This document replaces North Georgia College & State University/University of North Georgia Policy and Procedure 708.7 which was in effect from July 1, 2009 through the effective date of this policy.
  5. .


    Any related operating procedures must comply with and reference this policy.

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